Cash Collection with SAP Collections Management User guide

In this video tutorial you will learn about SAP Collections Management. The following scenario is demonstrated in this lesson:

This process enables to trace and follow up promises to pay made by customers. SAP Collections Management supports automatic real-time updates of promises to pay by incoming payments. If a customer does not pay within the agreed period of time an evaluation run will set the state of the promise on broken. Collectors can trace and follow up broken promises. This will reduce time to prepare customer contacts and improve efficiency.

You act as collection agent “Accountant1”. You create a worklist containing all customers you are responsible for. For one of these customers you create a promise to pay in the system and initiate a dispute case.

Download Cash Collection with SAP Collections Management User Guide

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