Customer Returns & Complaints Procedures in SAP: Step by Step Guide

In this document, you will find instructionsand screenshots from ECC 6.0 for handling customer reclamation in SAP based on two scenarios:

  • The first one is complaints processing which focuses on the processing of credit memos if no goods are sent back. Steps covered in this scenarios are:
    • Quality notification creation [QM01]
    • Credit Memo Request creation [VA01]
    • Credit Memo Release for billing [V23]
    • Billing [VF01]
  • In the second one goods are returned and undergo a quality evaluation in order to decide if the goods are returned to unrestricted stock or blocked stock.
    • Creating Returns [VA01]
    • Displaying Batch for Return
    • Creating Returns Delivery [VL01N]
    • Post Goods Receipt
    • Releasing Returns to Billing [V23]
    • Billing [VF01]

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SAP Pricing Configuration: Step by Step Guide with Demo Example

In this document you will find notes for the elements of the pricing condition technique and the relationships between them. After reading it, you will get a fair knowledge about converting your pricing requirements into the necessary R/3 pricing strategy.

The objective of this document is to allow you to :

  • Explain how conditions are used in pricing
  • Demonstrate how to create condition records
  • Locate condition types in customizing

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Step by Step Guide to SAP SD Organizational Structure Configuration

In this step-by-step guide with screenshots and notes, you will learn how to configure organizational elements of SAP Sales and Distribution (SD) module. Following is the content covered in this document:

  • How to define sales organization
  • How to assign sales organization to company code
  • How to define distribution channel
  • How to define division
  • How to assign division to sales organization
  • How to set up sales area
  • How to maintain sales office
  • How to assign sales office to sales area
  • How to assign sales organization – distribution channel – plant
  • How to assign sales area to credit control area

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SAP Country India Version (CIN) Overview Training Presentation

In this presentation, you will find well noted instructions related to India localization, which is knowns as CIN, in SAP. After reading this document, you will get fair knowledge about:

  • India Legal Requirements Overview: CENVAT (Excise), VAT (Central Sales Tax), Service Tax, Cenvat Credit
  • Logistics Process Overview: Excise Procurement Scenarios..
  • Utilization
  • Extended Withholding Tax

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Business Blueprint Sample: As-Is Process Mapped to SAP To-Be Process

The purpose of Business Blueprint document is to prepare to move forward with the implementation of any company SAP system. The Business Blueprint and its associated appendices present a summarized perspective of all functional business processes that will be implemented.

The body of this sample blueprint document describes the organizational elements, Master Data, Business Process, Configuration data and Developments of Financials (FI), Controlling (CO), Sales and Distribution (SD), Materials Management (MM) and Human Capital Management (HCM) with AS-IS (Current Business Process) and TO-BE (Proposed SAP standard Business Process) structure.

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Solution Notes to Some Common SAP SD Errors

In this document you will find notes on how to fix problems related to SD Module during processing following entries:

  • while creating the customer, we get the error:“Sales Area is not defined for Customer”
  • while creating the material, we get the error:“Company Code Does Not Exists” or “Not Fully Maintained”
  • while creating the sales order, we get the error:“Order Type is not defined for Sales Area”
  • while creating the sales order, we get the error:“No Pricing Procedure could be Determined”
  • while creating the sales order, we get the error:“No Business Area Can be Determined”
  • while posting the stock in the plant, we get the error: “Posting is not possible for the Period xx/xxxx”

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SAP SD Variant Configuration Presentation for Beginners

Variant Configuration in SAP is a tool which helps to simplify the complex manufacturing of final product more varieties and variation of the input material. This presentation aims to walk you through the steps of building a simple Variant Configuration model. See the content below:

  • Steps for Creating Characteristics [CT04]
  • Steps for Creating Classes [CL02]
  • Steps for Creating Configurable Material [MM01]
  • Steps for Creating Configuration Profile [CU41]
  • Steps for Creating Dependencies [CU01]
  • Process Flow for Creating Sales Order of Configurable Materials

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